We’re looking forward to giving you a fabulous treatment within a COVID-safe environment. With safety in mind, we’ve created a short COVID-19 questionnaire which will be emailed to you before each treatment. Please also watch the video below and then scroll down to read our COVID-19 Clinic Checklist.

COVID-19 Clinic Checklist

The health and well-being of our employees and clients is a priority.

To help minimise the risk, and in the consideration of others, if you believe you might have been exposed to COVID-19 in any way during the last 14 days, we ask that you do not enter the premises until you have been symptom-free for a further 14 days. If you are experiencing a fever, cough, flu-like symptoms, shortness of breath or lack of taste or smell, please seek immediate medical advice, be tested and self-isolate.

• We have performed a COVID-19 Risk Assessment and have Policies and Procedures to follow, and we will wear the appropriate PPE
• Whilst you are with us, you must wear a mask in reception and for all non-face treatments
• We will see 1 client at a time in the reception and where possible, please maintain 2 metre Social Distancing
• Please arrive on time for your treatment, and not early, as we are allowing ½ hour between each client to disinfect and air the treatment rooms. Our Fire Exit Door will be constantly left open to dilute and maintain airflow
• Please arrive unaccompanied and with minimum possessions
• On arrival, we will take your temperature, sanitise your hands and ask questions concerning COVID-19
• We would appreciate you not touching the products and avoid touching your face, particularly, your eyes, nose and mouth
• Please notify us before via phone/email if you would like to top up on homecare and we will have this ready for your collection
• We’ll ask you to perform a 20-second hand wash both before and after your treatment, and we’ll also wipe your phone
• We are encouraging clients not to use the loo 
• We recommend you re-plan your next treatment as you are leaving or use our online booking system
• We are a cashless and cardless clinic and we accept online payment only
• After your treatment, we recommend you travel directly home and once safely inside, please wash your hands
• You must notify us if you develop COVID-19 symptoms up to 14 days after your treatment

Finally, thank you for your incredible support and ongoing patience throughout the pandemic – it is sincerely appreciated. We are looking forward to giving you a fabulous treatment within a COVID-19 safe environment.  Please stay safe and well.

Kind regards as always, 

Janis Hendrickson
JH Skincare Clinic